The government's welfare reforms have been beset by problems from the start. The introduction of Personal Independence Payments (PIP) were described by the Public Accounts Committee as a "fiasco". Fit for work tests have been dogged by controversy and the flagship Universal Credit programme is years behind schedule. Our lead item today looks at another part of the reforms which is causing problems for claimants. The benefits appeal process was changed in 2013 but ever since then, welfare advisers have been warning that it's not working. This piece looks at a new report which highlights some of the most significant issues, and at an internal DWP memo which reveals staff were aware of the key concerns almost 18 months ago. |
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