Many salespeople believe that they must have a ton of well-designed, high-quality collateral to successfully do their jobs. That can take a lot of time; don't make the common mistake of confusing activity with accomplishment. Read More
In order to maintain customer focus, the best salespeople become facilitators -- creating a partnership that extends the selling relationship within the customer's company. Read More
Smart companies today are using the open forum of Twitter to communicate directly with disgruntled customers and raise their profile at the same time. Read More
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